ACTIVATION & TRANSFER
Software Activation
A new licensing system is being used with RIVERMorph®. It will need to be activated on a new install or after you upgrade from an earlier version. When you run RIVERMorph® for the first time, you will be presented with an activation window containing two codes, the MID (machine ID) and the Site code. The MID contains information about the machine RIVERMorph® is installed on, and the Site code is a unique value that represents the software installation itself. Using these two codes, RIVERMorph, LLC can determine the validity of reactivation requests based on the underlying hardware in the machine RIVERMorph® is installed on. Once the MID and Site codes are emailed to the software vendor, RIVERMorph, LLC will provide an Activation code for the application that will unlock the software.
The fastest method for obtaining your Activation code is to leave the application running on your desktop, open a new email message and paste the contents of the MID and Site code fields into an email.
Send the email to activation@rivermorph.com with your name and company name. Your authorized Activation code will be created and sent to your email account within the next business day. If you do not have a purchasing agreement or receipt for RIVERMorph® additional information may be required. It is important that you keep the Activation code in an easily retrievable safe place, because it is required as part of any license transfer operation.
Software Transfer
To transfer a RIVERMorph® license (activation codes) from one computer to another:
Activate scroll lock. It works like caps lock, it doesn't have to be held down. On full keyboards this key is next to the Print Screen key. On laptops, there may only be an icon of a padlock with an arrow that must be pressed with the function key. If your keyboard does not have a Scroll Lock key, press on the Windows icon in the bottom left corner of the screen and type in OSK. That will bring up an On Screen Keyboard that has the key.
Launch RIVERMorph®. A dialog window will appear with the existing Site and MID codes in a red background.
Send the displayed Site and MID codes to info@rivermorph.com.
You will receive a reply with a Removal Code. This is manual and may take an hour to receive.
On the same screen as referenced in step 2, click Remove License, enter the provided Removal Code.
Install RIVERMorph® on a second computer using the setup.exe. This is the Target Computer.
Launch RIVERMorph® from the start menu and it will display the initialization screen and prompt the user for an Activation code.
Copy the displayed Site and MID Codes into an email to info@rivermorph.com.
You will receive a reply with a Activation Code. This is manual and may take an hour to receive.
Enter the provided Activation Code into the initialization screen of the Target Computer. This is the same screen shown in step 7.
RIVERMorph® will then be disabled on the Source and enabled on the Target.