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RIVERMorph Frequently Asked Questions (FAQ) We hope some of your questions might be answered by this FAQ list. The Export Graph Image to JPG or PNG File Doesn't Work. What's Wrong? I Can't Find Where to Export the Longitudinal Profile Graph to an Image File. RIVERMorph File Dependency Authorization and Serialization Codes Mouse Clicks on Toolbar Buttons Don't Appear to Do Anything Moving and Resizing the RIVERMorph Main Screen Installation Problems - Windows Installer I Exported My Thalweg Series To A Profile From The Total Station Graph, But When I View The Resulting Profile Graph, There's A Blue Line At The End Of The Profile That Drops To The Bottom Of The Graph. How Do I Fix This? The Export Graph Image to JPG or PNG File Doesn't Work. What's Wrong? The required files that enable this functionality to work were not included in the RIVERMorph installation package. To enable this functionality, right-click on this link and select 'Save Target As' from the pop-up menu, then choose a location to save the file. This will download the required files in zip format. After you download the zip file, unzip its contents to your Windows\System32 or Winnt\System32 directory. I Can't Find Where to Export the Longitudinal Profile Graph to an Image File. The image export function is always on the 'System' tab in all of the graph options' dialog boxes throughout RIVERMorph. On the Longitudinal Profile graph option dialog box, this tab appears as a large single tab above the other smaller tabs on the form. RIVERMorph File Dependency The software reads/writes RIVERMorph Project Files (*.rmp) stored locally or on a network. The RIVERMorph Project File contains the river, reach, GIS, regional curve and gage data created by the user. A sample Project File is included with installation in the "c:\program files\rivermorph\rivermorph" data directory. Geomorphic data can be exported/imported to or from Project Files so that they can be shared with other users or be used to clean up old Project Files. The export ile has a *.rmx extension. A list of states and counties is contained in the states.csv text file stored in the "c:\program files\rivermorph" directory. RIVERMorph uses this file to populated drop-down combos with state and county information in the Classification module. If this file becomes corrupt, renamed or is moved to another location then RIVERMorph will not be able to load states and counties into this screen. A temporary text file is created when WATSTORE data is downloaded from the Web. The file called dataimport.txt is created in the "c:\program files\rivermorph" directory while the program is pulling the information from the Web and sorting it into the Gage Analysis module. RIVERMorph Reports can be saved as standard text files in any location. Authorization and Serialization Codes Each full edition of RIVERMorph has to be activated by RIVERMorph LLC. The activation process is straightforward; however, it is easy to mistype or transpose characters in the activation screen leading to frustration. When the application is opened for the first time the user will see the program authorization screen. This screen contains 2 code fields, MID and Site codes, and 1 Init code field. The user must contact RIVERMorph LLC and supply the MID and Site codes that are loaded by default into the authorization screen. Each RIVERMorph installation has a unique Init code that is produced randomly by the security software. The MID code is unique to each machine and is based on a combination of the OS, hard drive, and motherboard. Provide these codes to RIVERMorph LLC via email, fax or telephone. A customer service representative will enter the user's information in a product database and decrypt the MID and Site codes. After decryption the customer service representative will send the Init code needed to complete the activation. Enter this code into the Init field of the authorization screen. If the codes were not correct then RIVERMorph will generate an error and be unable to load the rest of the application. If an error occurs, please verify that the MID and Site codes sent to RIVERMorph match exactly with what appears on the authorization screen. One way to be sure that the codes are correct is to copy and paste them into an email when asking for an Init code. This reduces the possibility for typos. Mouse Clicks on Toolbar Buttons Don't Appear to Do Anything In some earlier versions of the software toolbars did not become "enabled" until the mouse is moved across their surface. If a toolbar button is enabled (appears in color) and is not responding to mouse clicks, try slowly moving the mouse to another part of the screen, clicking in empty space near the toolbar and then moving the mouse slowly back to the toolbar button and then click the button again. Moving and Resizing the RIVERMorph Main Screen The main RIVERMorph GUI in versions 2.0 and above operates in full screen and partial screen mode. Other than these two modes, the GUI is not resizable even though the mouse sometimes changes appearance when hovering at the edge of the screen. The GUI opens in its default, partial screen mode and can be minimized using the toolbar button at the top of the screen or can be moved about the desktop by clicking and dragging the logo at the top of the screen. Installation Problems - Windows Installer On some systems a message will appear during installation: "WINDOWS INSTALLER Incorrect command line parameters." At this point the installation process is incomplete. We have seen this error when the following conditions exist:
I Exported My Thalweg Series To A Profile From The Total Station Graph, But When I View The Resulting Profile Graph, There's A Blue Line At The End Of The Profile That Drops To The Bottom Of The Graph. How Do I Fix This? This happens when you have a bankfull reading past the last thalweg reading in your total station data. When the thalweg series is exported, any bankfull reading past the last thalweg reading is projected to the last thalweg reading's coordinates. Since the bankfull reading does not have an associated water surface value, the graph interprets it as zero and plots the water surface trend line accordingly. To remedy this, simply swap the last thalweg reading with the last bankfull reading in the profile data grid. |
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